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Lifeline Elder Care

Accessibility Statement for Lifeline Elder Care Website

Overview: Our Commitment to Accessibility

This section provides a summary of our dedication to digital accessibility. Our goal is to ensure that everyone can access and interact with our website, regardless of their abilities or the technology they use. Here, you’ll find an immediate overview of our website’s accessibility status and what it means for you.

This website is run by Lifeline Elder Care. We want as many people as possible to be able to use this website. This means you should be able to:

  • Change colours, contrast levels, and fonts using your browser settings.
  • Zoom in up to 200% without the text spilling off the screen.
  • Navigate most of the website using just a keyboard.
  • Navigate most of the website using speech recognition software.
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver).
  • Access and understand most of the website content, designed with plain English in mind.

However, we are aware that a few pages on our website are missing some best practices. For example:

  • Some images currently lack meaningful alternative text, which may impact users of screen readers. We are actively working to audit and update these descriptions.
  • Page should contain a level-one heading.
  • All page content should be contained by landmarks.

What We’re Doing to Improve Accessibility

Accessibility is an ongoing commitment for us. This section outlines the proactive steps we are taking to continuously enhance the accessibility and usability of our website for all users.

  • Regular accessibility checks and user testing internally.
  • Prioritising accessibility fixes in our development roadmap.
  • Ensuring all new content and features are designed and developed with accessibility in mind, aiming for WCAG 2.2 AA compliance from the outset.

Feedback and Contact Information

Your feedback is invaluable in helping us improve. If you encounter any accessibility issues or have suggestions for improvement, please contact us. We also provide options for requesting information in alternative formats.

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us:

We aim to respond to accessibility feedback within 10 working days. Should you not receive a response within this timeframe, please do not hesitate to contact us again.

Technical Information about this Website’s Accessibility

This section provides the technical details regarding the preparation and evaluation of this accessibility statement, offering transparency about our testing processes.

Lifeline Elder Care is committed to making its website accessible, in accordance with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Preparation of this accessibility statement

  • This statement was prepared on 09 June 2025.
  • It was last reviewed on 09 June 2025.
  • This website was last tested for accessibility on 09 June 2025.
  • The test was carried out internally by our development team, who are also responsible for the development and maintenance of our website.
  • The tests include both automated and manual testing.
  • We aim to ideally test all our pages (listed within our sitemap) given the size of our website.